Shipping & Delivery

Shipping

How much will shipping cost?

We want you to focus on AILICHEN. Therefore, for most countries, we bear the transportation costs and related customs fees. In addition, if the order price exceeds $160, we will provide free transportation. If your order does not meet the minimum order value (depending on the country) that meets the free delivery conditions, the delivery cost will be displayed in the bill.

We usually need a little time to process your order. When we send you their confirmation of shipment, we will also provide you with tracking information about the order, including the carrier we use.

How long will it take you to ship my order and how quickly will it get to me?

We hope you can receive the order soon, so the answer is: as soon as possible. According to your country and local delivery method, it takes 7-10 working days to receive the package. At checkout, you can view your delivery options and delivery date estimates.

Delivery

We’re sorry to hear that you’re still waiting for your order to arrive. No one likes waiting longer than they have to for new gear. You can get in touch with our Happiness Delivery team through the contact us form on our website and they’ll investigate the details of your order's whereabouts.